Privacy Policy

Introduction

Welcome to http://shah-faisal-town.karachi-pakistan.com (referred to as “Shah Faisal Town,” “we,” or “our” in this policy). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, storage, and use of personal data, adhering to stringent privacy laws and regulations worldwide, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Privacy Act (UCPA)
Connecticut Total Data Protection Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy applies to all aspects of our online presence, including:

Our official website at http://shah-faisal-town.karachi-pakistan.com.
All applications, services, and products offered under the Shah Faisal Town brand.
Interactions between users and our platforms, whether as authorized users or visitors.
Communications initiated by us, including newsletters, emails, calls, and text messages (SMS).

Please note that this policy does not extend to third-party websites, applications, products, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which Shah Faisal Town processes your personal data:

Account and Service Access: When you create an account or use our services, we collect and store your account information, such as usernames, passwords, and profile details.
Payments and Financial Information: We securely process payment details, including financial and banking information, required for transactions on our platform.
Purchase History: Your purchase records, including products purchased, quantities, and transaction dates, are maintained to enhance your shopping experience.
Device Identifiers: We may collect unique identifiers from your mobile devices, such as IP addresses and device tokens, to personalize content and improve service delivery.
Location Data: With your consent, we can access your location data to provide location-based services or tailor content to your geographical preferences.
Feedback and Reviews: Personal details shared in customer feedback, reviews, or surveys are used to improve our products and services.
Social Media Interaction: If you choose to connect your social media accounts, we may collect information from those platforms, subject to their privacy policies.
Product Interactions: We track user interactions with our products, including viewing history, clicks, and preferences, to deliver personalized recommendations.

Personal Data Collection

We collect various categories of personal data as described below:

Account Information: This includes your name, email address, contact number, and password details for account creation and authentication.
Payment Details: Securely stored financial information required for transactions, including cardholder names, card numbers, expiration dates, and CVV codes.
Financial and Purchase Data: Information about your purchases, such as order history, shipping addresses, product preferences, and transaction amounts.
Mobile Device Identifiers: Unique identifiers like IP addresses, device tokens (for mobile apps), or browser fingerprinting data for personalized content delivery.
Location Data: With user consent, GPS coordinates or address details to provide location-based services.
Feedback and Communication: Content from customer feedback, surveys, emails, calls, or text messages for service improvement.
Social Media Information: User profiles, connections, and content shared from social media platforms when users choose to connect their accounts.
Product Interaction Data: Details of how users interact with our products, including browsing history, clicks, preferences, and purchases.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies for several purposes:

Strictly Necessary Cookies: These ensure basic functions, such as allowing you to navigate the website and access secure areas.
Preference Cookies: Tailoring your user experience by remembering preferences and settings.
Analytics Cookies: Providing insights into how our platform is used, helping us improve content and services.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their tracking preferences.

Data Retention and Deletion

We retain personal data for the duration of its purpose, as outlined in this policy or required by law. Once the purposes have been fulfilled, we securely delete or anonymize the data:

Account Information: Retained until your account is deactivated or closed.
Payment Data: Stored securely for transaction history and fraud prevention, in compliance with card network rules.
Purchase Records: Kept for order fulfillment, customer service, and marketing purposes, but not longer than necessary.
Communication Logs: Retained for a limited period for customer support and improvement.
Location Data: Deleted once it is no longer needed for the purpose it was collected.
Product Interaction Data: Retained for analytics and service enhancement but anonymized after a defined period.

Security Measures

Shah Faisal Town implements robust security measures to protect your personal data:

Encryption: We use encryption protocols to secure data during transmission and storage, ensuring that only authorized parties can access it.
Secure Third-Party Processing: Engaging reputable third-party service providers who adhere to strict data protection standards.
Access Controls: Restricting access to personal data to authorized staff members on a need-to-know basis.
Regular Audits and Updates: Conducting periodic security audits and updating our policies and technologies to address emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our platform is designed for a general audience, and we encourage parents and guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you and its accuracy.
Rectification: Ask for corrections if your information is incomplete or incorrect.
Erasure (Right to be Forgotten): Demand the deletion of your data where there are no valid reasons for retaining it.
Restriction: Limit our processing of your data in certain circumstances, such as challenging its accuracy or legality.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes, including direct marketing.
Non-Discrimination: Assert your right to be treated fairly and not face adverse decisions solely based on automated processing.

To exercise these rights or have questions about them, please contact our privacy team at your earliest convenience.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy as needed, reflecting changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any questions, concerns, or requests related to your privacy:

Email: [email protected]
Address: [Provide official mailing address]

We value your trust in our commitment to protecting your privacy and look forward to serving you securely and transparently.